Our aim is to offer a customer focused service, which is convenient for all clients to access and provide up to date, comprehensive and impartial information, advice and guidance.
This service is designed to help you to make an informed decision about your future options. This statement briefly outlines the available services and facilities. For more information on the services available for students please see our Student Services and Support section.
Our staff hold appropriate professional qualifications and training, their skills and knowledge are continuously updated through a programme of staff development.
In order to provide the best possible service we keep a record of your details and a summary of your discussion with us. This record can only be accessed by authorised staff who may need to see this information as part of their work. Macclesfield College complies with the requirements of the Data Protection Act 1998.
Macclesfield College welcomes enquiries from all people regardless of their age, race, colour, gender, and sexual orientation, religious or political beliefs, disability, marital status, or background.
Macclesfield College is committed to the aim that everybody is given equal opportunity to access our IAG services and training resources.
To help us continuously improve our service and address your needs we want to hear from you; if you wish, you may do this anonymously.
If you would like to comment on or compliment the service, or make a complaint, relevant forms are available at reception. You may also do this by using the forms on our website. Alternatively please email
Our complaints procedure explains clearly how complaints should be made and how these and any unresolved issues are dealt with. All complaints are dealt with in the strictest confidence.
Please contact Phil Maddocks (Careers Advisor) to make an appointment by calling 01625 410002, alternatively please complete this form and we shall contact you as soon as possible.
You may also like to view the National Careers Service website for more information and advice.